Your customers are asking AI. Are you in the answer?

When someone asks ChatGPT or Google's AI for the best business like yours, it names three or four. We find out whether you're one of them, who's named instead, and exactly why.

Fixed price. No contract.Every answer read by a person, with a screenshot as evidence.

AI answer

Question: We're a couple visiting Galle in February. Which small hotels inside the Fort would you recommend? AI answer: For a quiet couple's stay inside the Fort, a few names come up often. Old Rampart Villa is known for its pool and rampart views. Bastion House is praised for its location near the lighthouse. Lighthouse Lane Rooms is simpler, but good value in February. Not named. Your hotel wasn't among the three.

Illustration with fictional businesses. Ask an AI about your own category. It takes a minute, and it's free.

  • ChatGPT
  • Gemini
  • Google AI Mode
  • AI Overviews
  • Perplexity
  • Claude
  • Copilot
  • Meta AI
  • Grok

What changed

Ranking on Google and being found are no longer the same thing

An AI-written answer now settles many questions before anyone clicks a link. If your business isn't named in it, your website never gets the visit.

6 in 10

Google searches end without a click to any website.

SparkToro / Datos, US and EU, 2024

35%

of US consumers now use AI tools when they're discovering products and services.

Similarweb Generative AI Brand Visibility Index, 2026

51%

of B2B software buyers start their research in an AI chatbot more often than on Google.

G2 buyer survey, March 2026

These figures come from studies in the United States and Europe. How far your own market has moved will differ. We'd rather say that than present the numbers as if they were measured where you are.

Our difference

Most AI visibility checks ask one generic question. Your buyers don't.

Automated tools run the same few questions for every business in your city and hand you a score. That tells you almost nothing about why you're missing, or what to do.

A typical automated tool

  • Asks “best [category] in [city]” and little else
  • Queries the AI through a developer connection, not the app your customers use
  • Asks in English, from wherever its servers are
  • Gives you a score out of 100 you can't check
  • Tells you that you're missing

A NexGen Labs audit

  • Researches your business, reviews and competitors, then writes the questions your buyers really ask
  • Tests in the real apps, the way a customer would
  • Asks from your buyers' countries, in their language
  • Gives you plain counts, with a screenshot behind every one
  • Explains why you're missing, and what to do, in order

What a tool asks for a Dubai dental clinic

  • “Best dental clinic in Dubai”

    The same question for every clinic in the city.

What we'd ask, after researching that clinic

  • “Russian-speaking dentist in Dubai Marina”

    Asked in Russian, from the UAE, because its reviews keep mentioning it.

  • “Is it worth getting dental implants in Dubai on holiday?”

    Asked from the UK, where a third of its patients come from.

  • “Dentists in Dubai Marina that accept Daman insurance”

    Because that's what its competitors get credited for.

The language of the question changes who gets named. A 2026 study found that the language a question was asked in, more than the country it was asked from, decided whether local businesses appeared in the answer at all. So we ask the way your buyers ask, in their language, from where they are.

How it works

How we find out where you stand

Four stages, done by people, in this order. Each one feeds the next.

  1. Research your business

    Your offer, your buyers, your reviews and your competitors' reviews, and the words people actually use to find businesses like yours.

    Gives us the questions

  2. Check your website

    Whether AI systems can read your pages at all, and whether your key facts, prices and details are anywhere a machine can find them.

    Gives us the technical reasons

  3. Ask the AI, like your buyers do

    Every question, in every AI system in your package, from your buyers' countries, in their language. Each answer logged with a screenshot.

    Gives us the evidence

  4. Explain why, and what to do

    We connect each answer to its cause, whether that's your site, your reviews or where you're mentioned, and rank the fixes by impact against effort.

    Gives you the plan

What you get

Evidence first, then the reason, then what to do

Written so you could act on it without hiring anyone, including us. Click through a sample.

Sample report

Sample report · Fort Lantern House, Galle

Fictional business

One measured number

How many answers named you, out of how many, broken down by AI system. No score out of 100: a count you can check.

7of 60 answers named you

Gemini

4 / 20

ChatGPT

2 / 20

Google AI Mode

1 / 20

Named in 7, recommended in only 2. We separate being mentioned from being recommended, because they're different results.

Also in every report: your realistic ceiling given your setup, what to expect at 30, 90 and 180 days, and the full question list so you can re-run the check yourself.

Choose a package

Pricing

Two ways to buy it

One fixed fee in US dollars, wherever you are. No retainer, no contract, and nothing that renews.

Visibility Report

A clear picture of where you stand in AI answers, and what to fix first.

USD99

One-time. Delivered in 7 working days.

  • 20 buyer questions, each written for your business
  • Tested in ChatGPT, Gemini and Google AI Mode
  • 60 AI answers read, logged and screenshotted
  • Asked from up to 2 countries your buyers come from
  • 3 competitors benchmarked
  • 11 essential technical checks on up to 5 key pages
  • 10–12 page report with your top 10 actions
  • Question list supplied so you can re-run it
Order the report

Full Visibility Audit

Most complete

Every major AI system, your competitors in depth, and 45 minutes going through it together.

USD199

One-time. Delivered in 12 working days. Call scheduled in your time zone.

  • 30 buyer questions, each written for your business
  • 8 AI systems, including 2 chosen for your market
  • 300 AI answers read, logged and screenshotted
  • Up to 3 countries and 3 languages
  • 5 competitors, plus any the AI keeps naming
  • Full technical review: 25 checks, up to 20 pages
  • 25–30 page report plus the full evidence pack
  • 45-minute call, recorded and sent to you
  • We re-run the check at 90 days

Credited in full. If you start ongoing work with us within 30 days, the $199 comes off your first month.

Order the full audit

Each dot is one answer from one AI system to one of your buyer questions. For each, we record whether you were named, whether you were recommended, who was named instead and what the AI got wrong, with a screenshot of every one.

After you order

What happens after you order

No sales call to book, no waiting to hear back. You'll know what's happening at every step.

Your part

Choose and order

Five quick questions about your business and where your customers are.

About 2 minutes

1 / 5

After the report

Most people act on the report themselves. Some would rather we did it.

The actions you can do yourself for nothing are marked as such. If you'd rather hand the rest over, this is the work, and we're a web development team, so we can build what the fix needs.

  • Dev

    Making your site readable

    We rebuild the parts AI systems can't read and add the structured information they look for. This is where most sites fail before anything else matters.

  • Authority

    Building the evidence

    Most of what AI repeats about you, it learned somewhere other than your own website. We work on the places it reads: your listings, your reviews and coverage on sites that aren't yours.

  • Automation

    Answering faster

    Being found is half of it. We set up your enquiry handling on WhatsApp, email and web forms, so new leads get a reply in minutes, not the next morning.

  • Tracking

    Measuring every month

    The same questions, re-run monthly and reported honestly, including the months when nothing moved. You see the same numbers we do.

What ongoing work costs

USD 200-1,200 a month

We quote after the report, because the report is what tells us how much work there is. If you bought the Full Audit, the $199 comes off your first month.

If your site needs rebuilding rather than adjusting, we'll say so and quote it separately, instead of folding it quietly into a monthly fee.

No follow-up sequence

We won't chase you. Ask on the call, email when you've read it, or don't. The report is yours either way, and it works whether or not you ever speak to us again.

Straight answers

What we can't promise you, and what we can

Some people will sell you a guaranteed place in AI answers. Nobody can deliver that, and it's worth knowing why before you spend money with anyone.

We will not claim

  • That we can make ChatGPT recommend you
  • That any result is guaranteed, or guaranteed by a date
  • That there's a ranking dashboard or submission form for these systems. There isn't one.
  • That the rules are settled. The companies behind these systems change them without notice.

We will

  • Measure exactly where you stand today, with the evidence attached
  • Show you who's named instead of you, and what they have that you don't
  • Give you every action worth taking, in order, including the free ones
  • Tell you plainly if your current setup limits what's achievable
  • Hand over our question list so you can check our work
They built a really clean, high quality website for our business, and the SEO side has already made a huge difference in our traffic.
Mohamed HasmathullahFounder & CEO, Vilva Gold

We follow our own checklist

Our own site publishes the files AI systems look for. Open them and see for yourself.

Why it costs this little

Comparable audits from agencies in London, Sydney or New York usually cost several times this. It's reasonable to wonder why ours doesn't.

The difference is where we sit. We're a team in Colombo, Sri Lanka, and our costs are a fraction of a London agency's. We've priced this at what the work costs us plus a fair margin, not at what the market will bear.

The questions are the same and the AI systems are the same. You're not buying a thinner version of the work. You're buying it from somewhere cheaper to run.

How to compare us with anyone else

Ask four things of any AI visibility report, including ours: how many questions are tested, in how many AI systems, from which countries, and whether you get the question list and the evidence at the end.

A cheap report that tests five questions in one system isn't the same product at a lower price. It's a different, weaker product. Ours is set out on this page in full.

Questions

Questions people actually ask

Anything else, ask us on WhatsApp. A person answers.

Find out if you're in the answer

A fixed price, a clear report, and evidence for every number. In your inbox in 7 or 12 working days, depending on the package.